Chat with our support team in real-time. Available 24/7 for all plans.
Send us a detailed message with screenshots. We'll get back to you fast.
Priority phone support for Growth and Enterprise plans. Available during business hours.
500+ articles, videos, and guides covering every feature. Self-serve, always available.
Setup, onboarding, first steps, and quick-start guides.
Menu setup, QR code printing, customization, and troubleshooting.
Terminal setup, payments, hardware, keyboard shortcuts.
Kitchen display, station routing, printers, and timers.
Dashboard navigation, custom reports, data export.
Stock setup, purchase orders, wastage tracking.
User management, permissions, shift scheduling.
Payment setup, accounting sync, Zapier, API.
| Plan | Live Chat | Phone | Dedicated Manager | |
|---|---|---|---|---|
| Starter | < 5 min | < 8 hours | — | — |
| Growth | < 2 min | < 4 hours | < 1 min hold | — |
| Enterprise | Instant | < 1 hour | 24/7 |
Every new customer gets dedicated onboarding support. We don't just give you a tool — we make sure you know how to use it.