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Security

Your Data is Fort Knox Safe

Enterprise-grade security isn't just for enterprises. Every Qube Dine restaurant gets the same level of protection — from encryption to compliance to incident response.

Encryption

All data encrypted at rest (AES-256) and in transit (TLS 1.3)

Access Control

Role-based permissions, 2FA, SSO, and session management

Compliance

PCI DSS, SOC 2 Type II, GDPR, CCPA, HIPAA-ready

Monitoring

24/7 intrusion detection, anomaly alerts, and audit logging

Encryption

Military-Grade Encryption

Every piece of data — from menu items to payment details — is encrypted using the strongest standards available.

AES-256 encryption at rest
TLS 1.3 for all data in transit
Encrypted database backups
Key rotation every 90 days
HSM-stored encryption keys
End-to-end encryption for customer data

Compliance Certifications

PCI DSS Level 1

The highest level of payment card security certification. We handle card data according to the strictest standards.

SOC 2 Type II

Independent auditors verify our security controls annually. Our audit reports are available to Enterprise customers under NDA.

GDPR

Full compliance with EU data protection regulations. Data portability, right to erasure, and consent management built in.

CCPA

California Consumer Privacy Act compliance. California residents can request data access, deletion, and opt-out of sale.

HIPAA Ready

Our infrastructure supports HIPAA requirements for restaurants handling health-related dietary data.

ISO 27001

International standard for information security management. Our policies and procedures are ISO-aligned.

Access Control

2FA Required
SSO (SAML/OIDC)
Role-Based Permissions
Session Timeout
IP Whitelisting
Device Management
Password Policy
API Key Scoping
Infrastructure

Built on Fortified Cloud

Our infrastructure runs on AWS with multi-region redundancy, automated failover, and 24/7 monitoring by security engineers.

AWS multi-AZ deployment
Automatic failover in <30 seconds
Real-time intrusion detection
DDoS protection via CloudFront
Automated security patching
Penetration testing quarterly
Bug bounty program
99.9% uptime SLA
status.qubedine.com
All Systems Operational
API Gateway
99.99%Operational
Dashboard
99.98%Operational
QR Ordering
99.99%Operational
POS System
99.97%Operational
KOT Display
99.99%Operational
Payment Processing
100%Operational
Database Cluster
99.99%Operational
CDN
100%Operational
Last updated: May 02, 2026 13:42 UTC • Page updated every 60s

Complete Audit Trail

app.qubedine.com/admin/audit-log
Audit Log — Last 24 Hours
12:34:22 admin@restaurant.com Login Successful — 2FA verified success
12:30:15 admin@restaurant.com Menu Update Changed price: Wagyu Burger $24.50 → $25.00 info
12:15:08 server@restaurant.com Void Voided item: Caesar Salad — Reason: Customer request warning
11:45:33 manager@restaurant.com Staff Update Changed role: Amy W. from Cashier to Server info
11:30:00 system Auto-backup Daily backup completed — 2.4 GB success
10:22:44 admin@restaurant.com Discount Created promo code: SUMMER20 — 20% off info
09:15:19 system Security Blocked login attempt from 192.168.x.x — Invalid credentials danger

Incident Response

Detection
< 5 min

Automated monitoring alerts security team instantly

Triage
< 15 min

On-call engineer assesses severity and scope

Mitigation
< 1 hour

Contain and fix the issue with minimal disruption

Post-Mortem
< 48 hours

Detailed root cause analysis shared with affected customers

Data Residency

Choose where your data is stored. We offer regional data residency options to comply with local regulations.

US Region

AWS US-East/West — For US and Canadian restaurants

EU Region

AWS EU (Frankfurt) — GDPR-compliant for European restaurants

APAC Region

AWS Singapore — For Asia-Pacific restaurants

Payment Security

PCI DSS Level 1
Tokenization
3D Secure 2.0
Fraud Detection
No Card Storage
Secure Vault
AVS & CVV Checks
Chargeback Tools
Backup & Recovery

Your Data is Always Safe

Automated backups with point-in-time recovery. If anything goes wrong, we can restore your data to any moment in the last 30 days.

Automated daily backups
Point-in-time recovery (30 days)
Encrypted backup storage
Cross-region backup replication
Recovery tested monthly
RTO: 1 hour / RPO: 5 minutes
Backup Status
Daily Full Backup
Today 03:00 UTC
2.4 GBOK
Hourly Incremental
Today 12:00 UTC
48 MBOK
Point-in-Time
Available to Dec 15
Available
Cross-Region Sync
Today 03:15 UTC
CompleteOK

Responsible Disclosure Program

We believe in transparency. If you discover a security vulnerability, we want to know. We offer bounties for valid reports and commit to fixing issues promptly.

security@qubedine.com
PCI DSS
SOC 2
GDPR
CCPA
ISO 27001
HIPAA

Security Questions?

Our security team is available to answer any questions. Enterprise customers can request our full SOC 2 report.